Membership Pulse Check
Design Principle
Keeps members at the center
Painpoints Addressed
Limited value in programing
Front Stage Action
The membership zone deploys quick surveys to members.
Touchpoint
Back Stage Action
Membership zone designs these surveys.
Mentimeter poll
General Body Meetings
Social Media
Frequency
Weekly
Description
The membership zone regularly solicits feedback as the year unfolds.
Supporting Process
Membership zone designs these surveys during the summer based on the goals set for each event or program, adjustments are permitted if needed. Polls are given at the end of events, on social media and at general body meetings. Members are issued props points for completing surveys.
Value
Members feel their voices are heard and stay engaged. Board feels deeply satisfied with enabling high membership engagement.